FREQUENTLY ASKED QUESTIONS
Visit our online store or our partnership clinic, Diabetes Services and Solutions Inc. and carefully follow the steps, to choose and customize your bracelet:
(1) Choose your bracelet style
(“Bead” Strong Always / This will “KNOT” define me/ “KNOT” Giving Up)
(2) Choose the type of metal for your ID Tag
(Surgical Stainless Steel / Gold Plated / Rose Gold Plated)
(3)Choose your cord colour:
BLACK- Trident Black
TAN- Let’s Tan
GREY - Flying Fish
NAVY- Deep Blue
WHITE- Sandy Beach
PINK- Pebbles Pink
GREEN- Green Monkey
CAMO- Government Boots
TURQUOISE- Aqua
(4) Measure your wrist and choose your wrist size
Infant – 4 to 5.5 inches
Child – 5.5 to 7 inches
Female – 6.5 to 8 inches
Male – 7.5 to 9 inches
(5) Add embellishments
(Bead ends, charms)
(6) Engrave your bracelet
Personalise your Medical ID with your medical conditions, medications and medical contact info. If you need any assistance, please use our “What to engrave?” section on our website or ask your doctor.
The Living Collection respects the privacy of all of our customers. It is with this in mind that we have completed the following steps to ensure your medical information is secure.
All of your medical information is protected in a password-protected database.
All of the staff, employees and contractors of The Living Collection are bound by non-disclosure agreements.
Your medical ID is packaged in a black wax sealed envelope, with only the name of the person collecting your package, on the front label. None of your medical information will be visible on the outside.
Using a soft measuring tape, take a snug measurement of your wrist starting at the 0.
Don’t have a soft measuring tape? You can use a piece of string or even dental floss, wrap that around your wrist, and then lay it against a flat ruler to determine your wrist size.
This EXACT size of your wrist is your wrist size.
The Living Collection will then add the appropriate length to make sure that your bracelet is comfortable.
Take at look at our “Wrist Size Guide” page or the video below for more information.
It is important to engrave the pertinent information that would help an Emergency Responder in the event you are unable to communicate for yourself.
We recommend you engrave:
Your First and Last Name Medical Condition(s) Treatment Considerations Food and Drug Allergies Emergency Contact Number with area code
Please make sure to include all critical medical information. See the below examples:
1. Allergies: NO PCN, NO SHELLFISH, NO MORPHINE, NO NUTS, NO LATEX, NO SULFA
2. Taking Medications: ON BLOOD THINNER, INSULIN PUMP, ON PREDNISONE, ON CELLCEPT
3. Medical conditions: DIABETES 2, PACEMAKER-NO MRI, CABG, LYMPHEDEMA: L-ARM NO BP/IV, AFIB
Listed below are the proper spellings for common conditions, medications, and allergies.
Common Conditions
Adrenal Insufficiency
Alzheimer's
Angina
Asthma
Atrial Fibrillation
Cataracts
Congestive Heart Failure
Contact Lenses
COPD
Deep Vein Thrombosis
Dementia
Diabetes
Emphysema
Epilepsy
Fibromyalgia
Gastric Bypass
Glaucoma
Heart Patient
Hemophilia
Hypoglycemia
Hypertension
Lupus
Lymphedema
Mitral Valve Prolapse
Multiple Sclerosis
Pacemaker
Parkinson's
Renal Failure
Seizure Disorder
Stent Implant
Vision Impaired
von Willebrand's
Common Allergies
Aspirin
Adhesive Tape
Bee Stings
Cephalexin
Cephalosporin
Clindamycin
Codeine
Contrast Dye
Doxycycline
Erythromycin
Fentanyl
Iodine
Latex
Lidocaine
Morphine
Morphine Sulfate
Nitrous Oxide
Novocaine
Peanut/Tree Nut
Penicillin
Phenergan
Prinzide
Robinul
Shellfish
Stadol
Succinylcholine
Sulfa
Tetracycline
Versed
Wasp Stings
Common Medications
Accupril
Altace
Amaryl
Atenolol
Avapro
Captopril
Cefzil
Cellcept
Celebrex
Coumadin
Depakote
Desmopressin
Dexamethasone
Diflucan
Digoxin
Dilaudid
Diovan HCT
Dyazide
Effexor
Enalapril Maleate
Gemfibrozil
Glipizide
Glucophage
Glucophage XL
Glucophage XR
Glucovance
Glyburide
Glucotrol
Hydrochlorothiazide
Hydrocodone
Hyzaar
Imuran
Isosorbide
Levoxyl
Lipitor
Lisinopril
Metoprolol
Metformin HCL
Nortriptyline
Plavix
Prednisone
Prilosec
Prograf
Sodium Pentothal
Spironolactone
Synthroid
Trileptal
Verapamil
Zestoretic
Zocor
Zyprexa
Pay with Credit Card at our Manor Lodge location.
If you are placing your order online:
You will receive an email, within 24 hours, with your invoice.
Click the PAY NOW button in the invoice.
You will be redirected to our secure third party E-Commerce partner, Fygaro via RBC.
Enter your credit card information and click, SUBMIT.
All online credit card payments need to be paid within 5 days of receiving your invoice.
Your order will begin to be processed once your payment is received.
YES we do! If you choose, The Living Collection will deliver your completed order to your place of business / Office in Barbados. An additional $10 Barbados Dollars will be charged to your order. You will be given a notification once your order is complete with an estimated time for delivery.
If you prefer, you can collect your order from our Manor Lodge location.
OR from Diabetes Services and Solutions Inc (DSSI)– 8th Avenue Belleville, Monday – Friday from 9am – 4pm. Collection from DSSI is free of cost.
All orders will receive a notification via Whatsapp Message or Email once their order is ready to be collected/delivered.
In particular, medical ID jewelry benefits those living with the following conditions:
ADD/ADHD Adrenal Insufficiency
Allergies (General) Allergy to Cephalosporins
Allergy to Contrast Dye
Allergy to Morphine Allergy to Penicillin Allergy to Stinging Insects (Wasps & Bees) Allergy to Sulfa Drugs
Alzheimer's Anemia Arrhythmia Asthma Athletes Atrial Fibrillation Autism Bariatric Surgery Blood Disorder Blood Thinners Breast Cancer Caregiver Celiac Disease Cerebral Palsy Chronic Medical Conditions
Clinical Trial Participant
Cochlear Implant
Cognitive Disabilities
COPD Cystic Fibrosis Dementia Developmental Disabilities
Diabetes
Drug Allergies
Epilepsy Food Allergies
Gastric Bypass/Sleeve
Hearing Impairment
Heart Condition
Heart Stents
Hemophilia
High Blood Pressure
Hypertension
Hyperthyroidism
Hypothyroidism
Kidney Failure
Long QT Syndrome Lymphedema Mastectomy Memory Impairment
Mental Health Disorders
Metal Implants Mitral Valve Prolapse
Multiple Sclerosis No MRI Non-Celiac Gluten Sensitivity
On Multiple Medications
Organ Donor Organ Transplant Pacemaker Parkinson's Disease Rare Diseases Secondary Diabetes Seizure Disorder Sickle Cell Anemia Special Needs Steroid Treatment Stroke Tourette Syndrome
Traumatic Brain Injury (TBI)
Type 1 Diabetes Type 2 Diabetes Vision Impairment Von Willebrand's Weight Loss Surgery
The Living Collection’s medical IDs are all custom-engraved and custom-sized to reflect our customers individual needs and exact requests. Considering we strive for accuracy and quality, once an order has been received and the medical ID has been engraved, the order is examined multiple times ensuring complete accuracy. The jewelry is then polished, packaged and sealed with care before it is sent to the pick up location or delivered to the customer.
SMALL TAGS Included in the cost.
Composition: Gold Plated
Plaque Dimensions: 1 1/2 x 3/8 Inch
Thickness: 1.2mm
Engraving Options: Front & Back
Shape: Rectangular
48 characters (12 per line) MAX front and back. LARGE TAGS*
Additional $10 USD / $20 BDS
Composition: Stainless Steel & Gold Plated.
Plaque Dimensions: 1 5/8 x 5/8 Inch
Thickness: 1.2mm
Engraving Options: Front and Back
Shape: Rectangular
60 characters (12 per line) MAX front and back. * Please request a large tag in your notes or via email.
SHOE TAGS
Included in the cost.
Dimensions: 1.5 x 1.25 inches Thickness: 1mm Engraving Options: Front and Back Shape: Rectangular
40 characters (10 per line) MAX front and back.
Have another question about The Living Collection medical ID bracelets?
Call or WhatsApp us on 246 237-0139 and we would be happy to help.
